PC Support Intern – Dollar Bank

The following internship for a PC Support Technician for Dollar Bank is now available through Colonial Trak.
 
Overview:

The purpose of the PC Support intern position is to provide first level technical support to branch and back office users. First level technical support may include, but not be limited to, the following: cloning workstations, installing workstations in the back office and branches, racking servers, moving computer equipment, performing routine hardware and software upgrades, and first level troubleshooting. The position reports to a PC Support Officer.

 
Technical Qualifications:
* Completion of 1 year of college/technical school to include classes in Windows operating systems, PC repair, and networking.
* A working knowledge of Ethernet and TCP/IP.
* A strong commitment to customer service.
* Occasional availability to work after hours and weekends.
* Occasional overtime may be necessary to accomplish group goals.
Principal Activities:
* Install and configure PCs for use in the back office and branches.
* Assist with the installation of servers in the back office and branches.
* Troubleshoot, diagnose, and resolve hardware and software problems.
* Provide high level technical support for both branch and back office desktops and servers.
* Perform routine hardware and software upgrades.
Additional information and instructions to apply can be found at:

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