Category Archives: job opportunities

IT Support Engineer at Maxim Crane Works

DAILY TASKS

  • Helpdesk support calls.
  • Serve as the first point of contact for customers seeking technical assistance over the phone or email.
  • Perform remote troubleshooting through diagnostic techniques and pertinent questions.
  • Determine the best solution based on the issues and details provided by customers.
  • Walk the user through the problem-solving process.
  • Direct unresolved issues to the next level of support personnel.
  • Provide accurate information on IT products or services.
  • Record events and problems via the IT Trouble ticketing system. All calls must have a ticket associated with it.
  • Follow-up and update user status and information.
  • Pass on any feedback or suggestions by users to the appropriate internal team
  • Identify and suggest possible improvements on procedures.
  • Must be on call 1 week out of the month.
  • This means that after the hours of 5pm, all helpdesk calls will get forwarded to the employees’ cell phone.
  • Helpdesk working hours are between 8am-5pm.
  • Provide all levels of IT support.
  • Equipment requests (laptop, desktop, monitor, etc…).
  • Configure new, repairs, replacement computers for users upon request.
  • Equipment requests forms must be submitted for any new equipment.
  • Change management forms for any new, termination, or change of employees requests.
  • Asset management for all IT equipment which includes, creating, transferring, and retiring any assets related to the IT Dept. (Monitors, printers, CPU’s, Network Equipment, etc…).
  • Provide support to on premise users. Setup of IT equipment and assist with moves.
  • Virus Removal and prevention.

PROJECTS & OTHER ASSIGNMENTS
• Employee must also be willing to be involved with upgrading systems/networking equipment.
• Project management skills.
• Documentation of procedures.

Qualifications/Requirements:
• High School diploma.
• IT Degree (associates/bachelors) or if no college degree, at least 2 years of relevant technical experience
• Tech savvy with working knowledge of office automation products, databases and remote control.
• Good understanding of computer systems, mobile devices and other tech products.
• Ability to diagnose and resolve basic technical issues.
• Proficiency in English.
• Excellent communication skills.
• Customer-oriented and cool-tempered.
• Must be able to lift at least 40lbs or more.

Apply here:
https://recruiting.adp.com/srccar/public/RTI.home?d=ExternalCareerSite&c=1113341

Web Developer Intern for Pocket Nurse

Pocket Nurse is looking for a Web Developer Intern to work for them during the Summer in Monaca. The internship will be paid and full-time. The intern is responsible for supporting initiatives across marketing and web by providing assistance with maintaining and developing web pages.

Key Responsibilities:
• Assists in the maintenance of current website content management pages and develops web pages by modifying templates.
• Creates new pages for websites from scratch.
• Maintains and updates existing content on websites.
• Performs testing to ensure web pages are highly functional across all browsers and devices to ensure a positive user experience.
• Troubleshoots functional and layout issues and creatively problem-solves.
• Maintains confidentiality of all information being accessed.

Qualifications:
Education:
• Pursuing a Bachelor’s degree in Computer Science/Web Development or a related field with a minimum 3.0 cumulative GPA.
• Able to provide a copy of college transcripts upon request.
• Prefers a student with an expected graduation date between Spring 2019 and Spring 2020.
• Available for 40 hours/week during summer months.

Skills and Experience:
• Strong understanding of JavaScript, HTML and PHP.
• Strong understanding of developing responsive web pages.
• Experience with Content Management Systems such as WordPress a plus.
• Computer knowledge including proficiency with Microsoft Office products, Photoshop, and Internet technology.
• Ability to learn new software programs quickly.
• Ability to work in a fast-paced and deadline driven environment.
• Highly motivated with the ability to work independently under minimal supervision.
• Strong analytical skills with the ability to collaborate and solve problems.
• Good organizational skills with the ability to prioritize multiple tasks through completion.
• Effective written and verbal communication skills.

Students can apply for the position here or through ColonialTRAK. Students must apply by Friday, May 25th.

Software Development Intern McKesson Pharmacy Technology & Services

Job Description:

McKesson’s Undergraduate Intern program provides you with an opportunity to experience the healthcare industry first-hand. By applying your education to a real-life working environment, you will receive a solid foundation of experience as a McKesson intern. Through project-based work across key business initiatives, as well as hands-on experience, you will be exposed to many aspects of the business and draw upon your varied skill set. Further, by working in tandem with others, you will build a network of support to help you develop professionally. This is a hands-on opportunity to gain practical experience in a dynamic and growing business!

Undergraduate Intern Program Details:
• Paid Internship!
• Flexible schedule (Part and/or Full-time work).
• Located in Moon Township, PA.
• No company sponsored housing, relocation, visa sponsorship or Green Card assistance available.
• Project-focused, hands-on experience
• Develop and apply critical software development skills.
• Opportunities for networking, access to executives, mentoring and fun activities!

Qualifications:
• 3.0 minimum GPA
• Must be currently enrolled in a degree program applicable to Computer Science, Software Engineering, or Information Systems for the duration of the internship to be eligible.CRITICAL SKILLS:
• Experience using at least one software programming language

Application Instructions:
If interested, please apply through ColonialTRAK.
Online Application Address:

Summer Internship at American Eagle Outfitters

American Eagle is looking for summer interns to work on a three month project, from May to August. The internship will take place at 540 Keystone Dr. Warrendale, PA. The intern must be available 7AM-6PM, Monday through Friday. They must also have their own transportation.

For this project, American Eagle will be starting an iPad deployment in all of their stores. They are going to be upgrading all the iPads at the Warrendale location and shipping them out to the stores. These devices are used to check out customers, look up inventory, and process orders. They are a critical part of the store’s profitability.

Job Description:

During this project, our techs will be responsible for re-imaging and upgrading each iPad and packaging and shipping them to the stores. After they arrive at the stores, our technical professionals will be responsible for working with the store managers to make sure the product is effectively working.

In the morning, techs will be responsible for calling into the stores and answering calls from the stores. All work will be done remotely; they will never be on site. When taking calls from the stores/calling in, they will be speaking to the store manager to walk them through how to deploy the new device. This will require them to go into the iPad’s settings and set up the system to effectively work in the store. They will be given a script and they will be responsible for deploying multiple products in one store. This takes time and patience. They must be able to break down technical steps in a through manner to non-technical people.

In the afternoon, they will be responsible for the clean-up in all stores. To clean up, they will be using a mobile device management technology called AirWatch. They are going to set up the tracking of these devices through AirWatch. They are not responsible for shipping out iPads to stores or from stores; vendor will be doing this.

Skills:

1.) 6 months+ of experience with MDM (Mobile Device Management) — must have understanding of tool and what it does; American Eagle is using AirWatch but can have any type of MDM.
2.) Must have strong understanding of MAC, Apple products.
3.) Strong customer service and multitasking skills.
4. ) Cisco, router, switch, command line experience is a plus.

For more information about this opportunity, contact Cassidy Rizzo at casrizzo@TEKsystems.com.

Help Desk Specialist QUESTEQ

What you will be doing:

As a Help Desk Specialist, you will be the first point of contact for administration, staff and faculty from area school districts and intermediate units who are seeking technical assistance for a variety of desktop and network issues. Help Desk Specialists provide technical support over the phone and email, fulfilling required objectives outlined below.

– Primary responsibility is user support and customer service. This position requires being available to users requiring assistance
– Respond to questions from callers and attend to the following objectives (collect caller information, identify the exact problem location, document all case details, provide trouble-shooting within the guidelines of client SLA
– Learn fundamental operations of commonly used software, hardware, and other equipment
– Follow standard Help Desk operating procedures, accurately log incoming requests using the web based system
– Accept general responsibility for the call center and ensure that it is ready for use; stock paper and toner in printers, restart frozen computers, keep area neat and organized, etc.
– Attend all Help Desk training sessions
– Become familiar with available help resources; stay updated on general technology changes or specific district problems
– Become familiar with Questeq policies, services, and staff
– Direct calls to appropriate management and Level II staff as necessary
– Maintain reasonable discipline and decorum in the Help Desk area
– Other duties as assigned by management or Questeq staff

Qualifications:

– Friendly presence, helpful attitude, good interpersonal skills, and ablility to work well with others
– Ablility to provide technical assistance and support over the phone; good phone skills, professional demeanor, previous customer service experience strongly desired
– Good problem solving skills; ability to visualize a problem/situation and think abstractly to solve it
– Ability to handle constantly changing flow of traffic; remain productive during slow times, be able to multi-task effectively during busy times, exercise patience and professionalism during stressful situations
– Working knowledge of common operating systems and software applications
– Adequate familiarity with equipment found in call center facility and surrounding area
Application Instructions:

Forward Resume & Cover Letter to ghoffman@questeq.com

For more information click the link below:
https://www.myinterfase.com/rmu/Job/Detail/QXVWeWFjM3lZeDhTREM4U24xL2YrUDlaUjZGc2lHYWY3NVB4Y21OQWdQST01

Technology Internship Opportunity Orrick, Herrington & Sutcliffe LLP

Job Description:
$10.00 per hour
20-25 hours per week
Available to start immediately

Location: Wheeling, WV

Orrick’s Global Operation Center in Wheeling, WV has excellent Technology Internship opportunity for students currently working towards their Associate’s or Bachelor’s degree in technology.

Service Operations Intern: Provide front line telephone support to attorneys and staff on all firm computer systems (hardware and software) and to work on special projects as needed.

Qualifications:
• Excellent analytical skills.
• Proficiency with desktop operating systems and Microsoft Office.
• Understanding of networking concepts, database concepts and basic scripting and/or programming.
• Ability to adapt to a changing environment and multitask assignments, and to approach problems with a sense of ownership, enthusiasm and innovation.
• Willingness to learn and grow in a professional environment.
• GPA of 3.2 or above.

https://www.orrick.com/Careers

 

Application Instructions:

To submit your resume and cover letter for this position, please visit our Paralegal and Professional Staff listing at http://www.orrick.com/careers/.

For more information click the link below:

https://www.myinterfase.com/rmu/Job/Detail/NTk1VnZSR0lwTWhYa3ZKV2lpTGl6LzlaUjZGc2lHYWY3NVB4Y21OQWdQST01

Website and Software Design Internship with Symbiotries, Inc.

Symbiotries, Inc. is currently seeking applications for its software design internship program. Symbiotries is a startup tech company that focuses on accounting software, employee benefits, retirement plans, and insurance. Through this internship, you will gain experience of working on actual marketing campaigns, social media, website and design work. This position would report directly to the CTO of the company.

The internship will take place from Spring 2018 through August 2018 in Wexford. It is flexible, with a 15 to 25 hour work week. The intern will receive a salary of $12.75 per hour.

Qualifications:

The position would require:

  • Applicants working towards their degree in computer design
  • Computer applications
    • Microsoft Word and Excel
    • QuickBooks and Peachtree knowledge is a plus
  • Knowledge of both PC and Macs
  • Excellent written and verbal communication skills

Specific duties:

  • Working on company social media applications
  • Software and website design
  • Must have reliable transportation
  • Working up to 25 hours a week and have a flexible work schedule
  • The position could lead to a full time position upon graduation

To apply for this internship, please email Randy Kreider at randy.kreider@symbiotries.com. For more information, click here.