Client Relationship Specialist (Intern) – Management Science Associates

Management Science Associates is looking for a Client Relationship Specialist (Intern) – MS Excel-based Analyst. MSA is a diversified information management company in Pittsburgh that for nearly half a century has given market leaders the competitive edge in data management, analytics and technology. The intern will be responsible for planning, coordinating and ensuring successful completion of client project assignments.

Internship Responsibilities include:

  • Run routine reports and conduct preliminary analysis of data
  • Become familiar with data analysis and the usage of the company’s analytical tools and capabilities
  • Work with team members to learn about the company’s clients
  • Provide clients with standard reports and respond to requests for basic ad hoc reports
  • Participate in client meetings and shadow Client Relationship Managers to develop a sound knowledge of partnership-building
  • Coordinate with internal business groups to resolve basic client problems, and improve levels of service to clients
  • Learn the systematic problem solving processes used in Client Service

Required Skills include:

  • Strong Math and MS Excel skills
  • Strong interpersonal skills
  • Effective time management skills
  • Intermediate MS Office skills including MS Word, MS Excel, MS Access, MS PowerPoint, MS Explorer and MS Outlook calendar and email
  • Strong analytical and organization skills
  • Superior written and verbal communications skills
  • Demonstrated problem solving skills
  • Ability to learn and develop business and data-analysis skills
  • Ability to interact effectively with clients, managers, and coworkers
  • Self-motivated
  • Team worker
  • Well-organized

Students can apply here or through RMU’s ColonialTRAK website. Applications must be submitted by Tuesday, May 2nd.

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